Enablement
McAfee SecurityAlliance designates variable access to a wide range of opportunities, benefits, and support aligning your business model with the resources you need to achieve your business goals.
Online Sales and Technical Training Certification
Achieving partner certification at McAfee is as easy as logging in from any browser. Both technical and sales certifications are online and self-paced via our eLearning system. These flexible courses are available at no charge to our partners, to ensure that they have the latest information to accelerate their sales success. By combining our eLearning courseware with McAfee Webcasts and specialised regional training sessions, your sales and engineering teams can stay up-to-date and informed — without the added expense of travel!
Global Support Lab
The McAfee Global Support Lab is a real-world lab equipped with the latest McAfee technologies. Partners can plan, test, train, and demonstrate the latest McAfee hardware and software products to support your customers' network security implementations.
Deployment Assistance
Our Deployment Assistance Program (DAP) provides expert remote customer installation support services to help prevent problems before and during a critical implementation — and quick recovery if problems arise. Although model dependant, the service is free for 30 and 60 day periods.
- Platinum Level Support for most models
- Dedicated Technical Account Manager to assist partner remotely in on-site installation and support
Service Tools
- Step-by-step guides to brand, price, sell and deliver professional service engagements
- Create pre-defined and chargeable service offerings to broaden customer relationships and increase win rates
- Build new sources of revenue and margins
- Available at no charge
Pre-sales Tech Support
- ElitePartner
- Named 24/7 Technical Account Manager
- Access to Web service portal
- PremierPartner
- 24/7 Technical phone support
- Access to Web service portal
- AssociatePartner
- Access to Web service portal
Proposal Response Tool
Sales enablement tool helps sales teams quickly respond to customer proposals. Available on the McAfee SecurityAlliance Partner website. Easy-to-use access to the most current McAfee product information for accurate and concise response.
Not For Resale Software
McAfee SecurityAlliance ElitePartner and PremierPartner Not For Resale Product Offering:
- Option available to McAfee SecurityAlliance ElitePartners and PremierPartners
- Gives partners an opportunity to test and utilise McAfee products, which will help them to confidently recommend and sell McAfee solutions
- Lets SecurityAlliance ElitePartners and PremierPartners easily secure NFR copies of McAfee anti-virus software solutions
- At an established discount, Partners can also purchase NFR McAfee Anti-Virus hardware solutions and intrusion prevention systems hardware solutions, as well as a Foundstone® NFR Traveling License that can be used at customer sites
McAfee SecurityAlliance AssociatePartner Security Action Pack Not For Resale Offering:
- Option available to McAfee SecurityAlliance AssociatePartners
- Gives AssociatePartners an opportunity to test and utilise McAfee products, which will help them to confidently recommend and sell McAfee solutions at a low price
- Designed to allow McAfee solutions to be used within the partner’s live production environment
Sales Collateral Generation Tool
Electronic Sales Collateral and Customisable Demand Generation Tools
- Available on MAX Partner Website
- Variety of product and solutions templates for marketing campaigns and sales incentives
- Co-branding opportunities to enhance marketing activities and create customised demand generation materials
